Privacy policy
Effective Date:Dec 6th 2024
Thank you for visiting Genora ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our online store hosted on Genstore (the "Platform").
By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
1.Information We Collect
We may collect the following types of information:
Personal Information:
● Name
● Email address
● Shipping and billing address
● Phone number
● Payment information (e.g., credit card details, processed securely through our payment gateway)
● Order history and preferences
Non-Personal Information:
● IP address
● Browser type and version
● Device information (e.g., operating system, device type)
● Cookies and tracking data (see Section 4 for more details)
2.How We Use Your Information
We use your information for the following purposes:
● To process and fulfill your orders
● To communicate with you about your orders, account, or inquiries
● To improve our website, products, and services
● To send promotional emails or newsletters (if you opt-in)
● To comply with legal obligations and prevent fraud
3.Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
● Service Providers:Third-party vendors who assist us in operating our store (e.g., payment processors, shipping carriers).
● Legal ComplianceWhen required by law or to protect our rights, property, or safety.
● Business Transfers:In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4.Cookies and Tracking Technologies
We use cookies and similar technologies to:
● Enhance your browsing experience
● Analyze website traffic and usage patterns
● Remember your preferences and shopping cart items
You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
5.Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
6.Your Rights
Depending on your location, you may have the following rights regarding your personal information:
● Access:Request a copy of the data we hold about you.
● Correction:Request corrections to inaccurate or incomplete data.
● Deletion:Request deletion of your data, subject to legal obligations.
● Opt-Out:Unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [Your Contact Email].
7.Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8.Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
9.Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10.Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Genora
Email: [email protected]
Address: 206 Quincy Street, Brooklyn, NY, US, 11216
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